Information

Show Timings

Where we are aware of shows times, these will be posted on each individual event page, and via our social media channels on the day of the show. But please note, that timings can be subject to change and finish times are approximate.

Latecomers

Latecomers will be admitted to the auditorium at the discretion of our Duty Managers. Some performances have a strict 'no latecomers' policy and we are unable to offer refunds if you miss the performance start time. We would advise you to consider possible traffic delays or parking difficulties when planning your journey.

Age Restrictions

As a responsible entertainment venue, the duty of care to our young visitors is paramount. So, all children under 14, must be accompanied by an adult for the full duration of a show, unless shows are specifically aimed at a younger audience. We ask that the accompanying adult determine the suitability of the event for their children, and we are not able to refund tickets in circumstances where the event, is subsequently deemed unsuitable. In addition, some events may have specific age restrictions, which will be noted on each individual event page.

Food & Drink

We don't permit food and drinks of any kind to be brought into the venue, except where there is a specific medical requirement. In these circumstances, you should contact the venue in advance of their visit, so arrangements can be made with staff.

Filming & Photography

The unauthorised use of cameras, video and other forms of recording equipment, including iPads and tablets, is prohibited.

No Smoking

Smoking and vaping are not permitted anywhere within Scunthorpe Theatres.

Comments & Feedback

We really hope you enjoy every visit to our theatres. However, if you have any comments or suggestions, please contact us. North Lincolnshire Council also has Customer Service Standards, and the full complaints procedure can be found on the council website.